Frequently Asked Questions

No, our quotes are free of charge.

Quotes are valid for 30 days once they have been sent.

Yes, you will find a technical data sheet of each product line on our internet site.
The product line is packed with useful data (composition, warranty, use, parts & accessories, etc...). In case of additional polling, please contact us.

Returns are offered within 14 days of the receipt of your order. In accordance with the provisions of article L120-20 of the Consumer Code, you have a statutory right of withdrawal of 14 days from receipt of your order.
The delivery time of our products can be up to 6 to 8 weeks. This period may vary depending on our stock.
We accept the following payment methods : credit cards, cheques, bank transfer, cash (up to 1000).
Yes, we offer payment facilities. We accept payment in several times, up to 4x maximum.

A deposit of 30% is required, the balance upon delivery.

Yes, at the time of each delivery of your equipment in laundry, kitchen, or electronic commissioning is included. This benefit is automatically included in your quote.

Technical training is provided during the purchase of our devices. Our technicians accompany you to take control of our equipment.

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